Shipping policy

 

Team Kits UK Shipping Policy

Last Updated: 10/12/2025

       1. Overview

This Shipping information (“Policy”) outlines the standard production and delivery timeframes for all TeamKits.com products. All timeframes listed below are estimates and may vary depending on seasonal demand, order volume, destination, or unforeseen shipping delays.

2. Delivery Locations

Items offered on our website are only available for delivery to addresses in the UK and Ireland. Any shipments outside of these areas are subject to individual requests.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping rather than the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Bespoke Items (Kitbuilder) - Estimated timeframe in production: 5-6 weeks.

These items are made to order, they require additional production time before dispatch.

Club Shop and Decorated items - Estimated timeframe in production: 20-25 working days. 

This includes any items that require embroidery, sublimation or DTF printing. 

Non-Decorated Items (UK Stock) - Estimated timeframe: 2-3 working days.

Items held in the UK that do not require any decoration are shipping quickly after the order is placed.

Deliveries via Royal Mail, expect 2-3 working days.

Deliveries via DHL, expect 1-2 working days (Always requires a signature).

5. Order Processing 

All orders are processed Monday to Friday (excluding public holidays). Orders placed after business hours will begin processing the next working day.

6. Split Shipments

Orders containing a mix of decorated, bespoke, and/or stock items may arrive in multiple shipments. You will be notified if this occurs.

7. Shipping Costs

Shipping fees are calculated at checkout based on destination and order size. Any additional customs charges for international deliveries are the responsibility of the customer.

8. Customer Responsibilities

Customers must ensure all shipping details are correct at the time of purchase. Teamkits is not responsible for delays or lost deliveries resulting from incorrect address information.

9. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at customerservice@teamkits.com